BDR, Inc.
  • Accounting
  • $16.00-$17.50 DOE
  • Hourly
  • Full Time

Medical, Dental, Vision, EAP, 401K, Paid Vacation, Paid Holidays

Job Title: Receptionist

Work Hours: 7:30am – 4:30pm, Monday through Friday

Pay Rate: $16.00 to $17.50/hr DOE

Primary Job Function: To answer and direct all incoming calls. Ensure that each customer contact is initiated in a friendly and courteous manner. All phone calls to be answered by the third ring; customers will not be left on hold at any time for longer than 1 minute. Greet all visitors in a professional and courteous manner.

Daily Duties:

1. Answer all incoming calls by the third ring.
2. Route incoming calls to appropriate staff.
3. When staff members aren't available to take their phone calls always give the caller a choice of leaving voice mail or a message.
4. Contact proper team members with immediate customer concerns.
5. If sensing a customer is becoming upset with a staff member or situation, notify the department manager of potential problem.
6. Follow through with customer – be sure their needs have been adequately met.
7. Greet all visitors in a professional and courteous manner.
8. Maintain showroom brochures and product information, make certain company stamp is on all literature.
9. Keep reception area and showroom neat, clean and organized.
10. Filing as directed by office manager.
11. Maintenance of customer database.
12. Record company greeting for after hours calls.
13. Transfer phones to answering service at the end of the day.
14. Route all message left with answering service the night before or on the weekend.
15. Pick up all outgoing mail, ensure proper postage and deliver to post office/mail box.
16. Office Supply ordering
17. Maintain and distribute company phone list.
18. Other duties as assigned.


BDR, Inc.
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